Terms of Service

Last Updated: October 13, 2026

Welcome to VOVVX!

At VOVVX, we believe that everyday spaces deserve thoughtful design. We offer a curated selection of artistic table clocks, contemporary home décor, and design-inspired lifestyle accessories that bring creativity and personality into your home.

These Terms of Service ("Terms") govern your access to and use of our website, https://vovvx.com, including any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms, subject to applicable laws.

Please read them carefully before using our services.

1. Overview

This website is operated by Shenzhen Damiya Technology Co., Ltd. , trading under the brand name VOVVX.

Throughout these Terms, the words "we," "us," and "our" refer to VOVVX and its operating company.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

By using our website, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, please refrain from using our website or purchasing our products.

2. Eligibility and Website Use

By using this website, you represent that you are at least the age of majority in your jurisdiction or are using the website with the permission and supervision of a parent or legal guardian.

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of the website.
• Introduce viruses, malware, or other harmful code.
• Use our content in ways that violate intellectual property rights.
• Submit false or misleading information during checkout.

We reserve the right to restrict access to our website where reasonably necessary to prevent fraud, abuse, or violations of applicable law.

3. Products and Availability

VOVVX offers artistic table clocks, modern home accessories, and contemporary home décor products.

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and pricing are accurate.

However, slight variations in appearance or color may occur due to lighting, screen settings, or manufacturing processes.

Product availability is subject to change without notice.

We reserve the right to discontinue products, update product information, or limit quantities where reasonably necessary.

If an item becomes unavailable after you have placed an order, we will contact you and offer an appropriate resolution, including a refund where applicable.

Nothing in this section limits your rights if a product is defective or materially different from its description.

4. Pricing and Payment

All product prices are displayed in the currency shown on our website or at checkout.

Prices are subject to change without prior notice. However, price changes will not affect orders that have already been accepted.

We reserve the right to correct obvious pricing errors, subject to applicable law.

Any applicable shipping charges and sales taxes will be displayed during checkout before you complete your purchase.

Payments are processed through the secure payment methods available at checkout.

We do not guarantee the availability of any particular payment method at all times.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Customs Duties and Import Fees

For orders shipped to the United States, applicable import duties, import taxes, and customs clearance fees are included in the purchase price.

VOVVX is responsible for these import-related charges under our shipping arrangements.

Customers will not be required to pay additional import duties or customs clearance fees upon delivery.

Any applicable U.S. sales tax collected at checkout will be disclosed before the order is completed.

5. Orders and Order Acceptance

By placing an order through our website, you agree to provide accurate and complete information, including your name, shipping address, email address, and payment details.

After placing an order, you will receive an order confirmation email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse orders for legitimate reasons, including:

• Suspected fraudulent activity.
• Incorrect payment information.
• Product unavailability.
• Obvious pricing or listing errors.
• Shipping restrictions.
• Other circumstances permitted by applicable law.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

6. Shipping and Delivery

We currently offer shipping to the United States and other destinations made available at checkout.

Orders are dispatched from our fulfillment facilities in China.

Our standard estimated delivery schedule for the United States is:

Business days generally exclude weekends and applicable public holidays.

Delivery estimates are not guarantees.

Actual delivery times may vary due to customs procedures, carrier operations, weather conditions, public holidays, or other unforeseen circumstances.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

For more details, please review our Shipping Policy.

7. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout.

Any free shipping offers are subject to the promotional terms displayed on our website.

We do not impose undisclosed shipping charges after an order has been placed.

Customers are responsible for providing accurate shipping information.

If an address needs to be corrected, please contact us as soon as possible.

We will make reasonable efforts to update the information before dispatch, but changes may not be possible once an order has shipped.

8. Returns and Refunds

We want you to be satisfied with your VOVVX purchase.

We offer a 30-day return policy, subject to the conditions outlined in our Refund Policy.

To be eligible for a change-of-mind return, products must generally meet the eligibility requirements stated in that policy.

For change-of-mind returns, customers are responsible for return shipping costs unless otherwise stated.

If an item arrives damaged, defective, or incorrect, please contact our customer support team.

We will provide an appropriate resolution in accordance with our Refund Policy and applicable consumer protection laws.

Refunds, when approved, will generally be issued to the original payment method.

Please refer to our Refund Policy for full details regarding eligibility, return procedures, exceptions, and processing times.

9. Damaged, Defective, or Incorrect Items

We take reasonable care when preparing and packaging orders.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

To help us investigate, we may request:

• Your order number.
• A description of the issue.
• Photographs of the item.
• Photographs of the packaging, where relevant.

We will assess the issue and provide an appropriate remedy, which may include a replacement, repair, or refund.

Nothing in these Terms limits any non-waivable rights you may have under applicable law.

10. Promotions and Discount Codes

From time to time, VOVVX may offer promotional discounts, special offers, or exclusive email subscriber benefits.

All promotions are subject to their stated terms and conditions.

Unless otherwise specified:

• Discount codes must be applied at checkout.
• Certain promotions may not be combined.
• Discounts may be limited to eligible products or customers.
• Promotional offers may have expiration dates or other restrictions.

We reserve the right to modify or discontinue promotions for future purchases, subject to applicable laws and any commitments already made to customers.

Email Subscription Offers

Customers who subscribe to our marketing emails may receive promotional offers, including discounts where advertised.

Eligibility requirements and promotional conditions will be provided with the relevant offer.

Subscribing to marketing emails is voluntary.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our messages.

11. Intellectual Property

All original content on this website, including but not limited to logos, branding, text, graphics, photographs, videos, and website design elements, is owned by VOVVX, its operating company, or the respective rights holders.

Such content may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit protected content without the permission of the relevant rights holder, except as permitted by law.

The VOVVX brand name and associated visual identity may not be used in a manner that falsely suggests affiliation with or endorsement by our business.

12. Third-Party Services

Our website may use services provided by third parties, including:

• Shopify.
• Payment service providers.
• Shipping and logistics companies.
• Website analytics providers.
• Marketing and advertising platforms.

These third parties may operate under their own terms and privacy policies.

We encourage customers to review applicable third-party policies where relevant.

We are not responsible for independently operated third-party websites or services except to the extent required by applicable law.

13. Accuracy of Website Information

We strive to keep the information on our website accurate and up to date.

However, occasional errors may occur regarding product descriptions, pricing, availability, promotional offers, or shipping information.

We reserve the right to correct inaccuracies and update information.

Where an error affects an existing order, we will notify the customer and handle the matter in accordance with applicable laws.

14. User Accounts

Certain features of our website may allow customers to create or access an account.

If you use an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us promptly if you suspect unauthorized access to your account.

We may suspend or restrict accounts where reasonably necessary to prevent fraud, protect website security, or comply with legal obligations.

Account features and availability may change as our services evolve.

15. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information will be handled in accordance with that policy and applicable privacy laws.

Where legally required, we will obtain appropriate consent before using non-essential cookies or processing personal information for certain advertising purposes.

For further information, please review our Privacy Policy.

16. Disclaimer of Warranties

We make reasonable efforts to maintain a functional, secure, and reliable website.

However, website access may occasionally be interrupted by maintenance, technical issues, or circumstances beyond our control.

To the extent permitted by applicable law, we do not guarantee that the website will always operate without interruption or error.

Nothing in these Terms excludes or limits any express warranty, implied warranty, statutory guarantee, or consumer remedy that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, VOVVX and its operating company shall not be liable for indirect, incidental, special, or consequential damages arising solely from the use of our website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This includes applicable rights and remedies relating to defective products, personal injury, fraud, or other matters protected by mandatory law.

Our obligations concerning orders, shipping, returns, and refunds remain subject to applicable consumer protection laws.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify VOVVX and its operating company against third-party claims, damages, and reasonable expenses arising directly from your unlawful use of our website or your material violation of these Terms.

This provision does not apply where the claim results from our negligence, misconduct, or breach of applicable law.

Nothing in this section limits mandatory consumer rights.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions shall continue in effect.

20. Governing Law and Disputes

These Terms shall be governed by the laws applicable to the contractual relationship between you and the business operator, subject to mandatory consumer protection laws and applicable jurisdictional requirements.

Nothing in these Terms deprives consumers of non-waivable rights available under applicable United States federal or state laws.

If a dispute arises regarding an order or our services, we encourage you to contact us first so that we can attempt to resolve the matter.

Where a dispute cannot be resolved informally, applicable laws will determine the available legal remedies and appropriate jurisdiction.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or legal obligations.

Updated Terms will be published on this page with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law.

Material changes affecting existing customer rights will be handled in accordance with applicable legal requirements.

We encourage customers to review these Terms periodically.

22. Entire Agreement

These Terms, together with our applicable policies and any additional terms presented at checkout, constitute the agreement governing your use of our website and purchases from VOVVX.

In the event of a conflict between these Terms and mandatory consumer protection laws, the applicable law shall prevail.

Any specific promotional or transaction terms presented and accepted at checkout will apply to the relevant transaction.

23. Contact Information

If you have questions about these Terms of Service, your order, or our products, please contact us.

Brand Name: VOVVX
Website: https://vovvx.com
Business Operator: Shenzhen Damiya Technology Co., Ltd. 
Registered Business Address: No. 16, Xifang East Area, Songgang Subdistrict, Bao’an District, Shenzhen, Guangdong, China
Customer Support Email: support@vovvx.com
Country of Registration: China

We are committed to providing transparent customer service and a positive shopping experience.

Thank you for choosing VOVVX.